Terms and Conditions

1. General

By using the New It Power website, placing an order, or visiting one of our stores, you agree to the terms and conditions described below. Please read them carefully before making a purchase.

2. Products & Pricing

All product specifications, images and prices are as provided by the respective brands or official distributors and are believed to be accurate at the time of listing.

• Prices are subject to change without prior notice due to market fluctuations.
• In the rare case of a pricing or specification error, we reserve the right to correct it and inform you before processing the order.
• Product availability is subject to stock levels; we will contact you if an item is out of stock.

3. Ordering & Payment

• All online orders are subject to confirmation via phone before dispatch.
• We accept Cash on Delivery, bKash, Nagad, Rocket, credit/debit cards and bank transfer.
• Product prices are calculated at the time of order placement on the checkout total.

4. Delivery & Returns

Delivery and return/refund processes are described in detail on the Online Delivery and Refund & Return Policy pages, which form part of these terms.

5. Warranty

Warranty terms are set by each brand. Please refer to the Warranty Policy for details about coverage and claim procedure.

6. Limitation of Liability

• New It Power is not responsible for any data loss from storage devices — always back up your data.
• We are not liable for indirect damages arising from product use or website unavailability.
• Our total liability is limited to the amount paid for the product concerned.

7. Updates

We may update these terms from time to time. The latest version always applies to your purchases. Continued use of the website after changes implies acceptance of the updated terms.