Privacy Policy

1. Overview

This Privacy Policy explains how New It Power ("we", "us", "our") collects, uses and protects your personal information when you use our website, place orders, or interact with us online. By using our services, you agree to the practices described here.

2. Information We Collect

• Account & order details — name, phone number, email, delivery address and order history.
• Payment information — payment method and transaction references (we do not store full card numbers).
• Device & usage data — browser type, IP address, pages visited and cookies, used to improve the website.

3. How We Use Your Information

• Processing and delivering your orders, including confirmation calls.
• Providing customer support and after-sales service (warranty, returns).
• Sending order notifications and, with your consent, offers and updates.
• Preventing fraud and improving website security and performance.

4. Sharing of Information

We never sell your personal information. We only share data with:

• Payment gateways and courier/delivery partners strictly to complete your order.
• Authorized brand service centers to process warranty claims.
• Authorities, only where required by law.

5. Data Security

We use industry-standard measures (secure connections, restricted access, monitored systems) to protect your data. Payment processing is handled by certified gateways — we never retain your full card details.

6. Cookies

Cookies help the website function (cart, login) and help us understand usage. You may disable cookies in your browser, though some site features may not work correctly without them.

7. Your Rights

• Request access to the personal data we hold about you.
• Ask us to correct or delete inaccurate information.
• Opt out of marketing communications at any time.

8. Contact

For any privacy-related question or request, contact us at newitpowerbd@gmail.com or call 01834365294.